1.Introduction
This is our privacy policy. It tells you how we collect and process data received from
you on our site. Please read the following carefully to understand our views and
practices regarding your personal data and how we will treat it.
If you have any comments on this privacy policy, please email them to
contact@comtedegrasse.com
2.Who We Are
Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of
the Council of 27 April 2016 on the protection of natural persons with regards to the
processing of personal data and on the free movement of such data, known as General Data
Protection Regulation
(GDPR) says we have to give you as a 'data controller':
- Our site address is www.comtedegrasse.com
- Our company name is Comte De Grasse SAS
- Our registered address is 4 Traverse Dupont, 06130 Grasse, France
- Our [nominated representative or Data Protection Officer] is Bhagath
Reddy and they can be contacted at
contact@comtedegrasse.com
3.What we may collect
We may collect and process the following data about you:
- Information you put into forms or surveys on our site at any time
- A record of any correspondence between us
- Details of transactions you carry out through our site
- Details of your visits to our site and the resources you use
- Information about your computer (e.g. your IP address, browser, operating system,
etc.) for system administration and to report aggregate information to our
advertisers
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and
transparently, without adversely affecting your rights. We will only process your
personal data if at least one of the following basis applies:
-
you have given consent to the processing of your personal data for one or more
specific purposes;
-
processing is necessary for the performance of a contract to which you are a party
or in order to take steps at the request of you prior to entering into a contract;
-
processing is necessary for compliance with a legal obligation to which we are
subject;
-
processing is necessary to protect the vital interests of you or of another natural
person;
-
processing is necessary for the performance of a task carried out in the public
interest or in the exercise of official authority vested in the controller; and/or
4.How we use what we collect
We use information about you to:
- Present site content effectively to you.
- Provide information, products and services that you request, or (with your consent)
which we think may interest you.
- Carry out our contracts with you.
- Allow you to use our interactive services if you want to.
- Tell you our charges.
- Tell you about other goods and services that might interest you. We will also let
other people do this, and we (or they) may contact you.
If you are already our customer, we will only contact you electronically about things
similar to what was previously sold to you.
If you are a new customer, you will only be contacted if you agree to it.
If you don't want to be contacted for marketing purposes, please tick the relevant box
that you will find on screen.
Please note: We don't identify individuals to our advertisers, but we do
give them aggregate information to help them reach their target audience, and we may use
information we have collected to display advertisements to that audience.
In addition, if you don’t want us to use your personal data for any of the other reasons
set out in this section in 5, you can let us know at any time by contacting us at bonjour@comtedegrasse.com, and we will
delete your data from our systems. However, you acknowledge this will limit our ability
to provide the best possible [products and] services to you.
In some cases, the collection of personal data may be a statutory or contractual
requirement, and we will be limited in the [products and] services we can provide you if
you don’t provide your personal data in these cases.
5.Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA).
It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement. We will do what we
reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential.
Please don't share it. Although we try to provide protection, we cannot guarantee
complete security for your data, and you take the risk that any sending of that data
turns out to be not secure despite our efforts.
We only keep your personal data for as long as we need to in order to use it as described
above in section 5, and/or for as long as we have your permission to keep it. In any
event, we will conduct an [annual] review to ascertain whether we need to keep your
personal data. Your personal data will be deleted if we no longer need it.
6.Disclosing your information
We are allowed to disclose your information in the following cases:
- If we want to sell our business, or our company, we can disclose it to the potential
buyer.
- We can disclose it to other businesses in our group.
- We can disclose it if we have a legal obligation to do so, or in order to protect
other people's property, safety or rights.
- We can exchange information with others to protect against fraud or credit risks.
We may contract with third parties to supply services to you on our behalf. These may
include payment processing, search engine facilities, advertising and marketing. In some
cases, the third parties may require access to some or all of your data. These are the
third parties that have access to your information:
Shopify Inc
Stripe Inc
DHL services
UPS services
Where any of your data is required for such a purpose, we will take all reasonable steps
to ensure that your data will be handled safely, securely, and in accordance with your
rights, our obligations, and the obligations of the third party under GDPR and the law.
7.Your rights
You can ask us not to use your data for marketing. You can do this by ticking the
relevant boxes on our forms, or by contacting us at any time at
contact@comtedegrasse.com
Under GDPR, you have the right to:
- request access to, deletion of or correction of, your personal data held by us at no
cost to you;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place;
- restrict processing;
- to object to processing of your personal data; and
- complain to a supervisory authority.
You also have rights with respect to automated decision-making and profiling as set out
in section 11 below.
To enforce any of the foregoing rights or if you have any other questions about our site
or this Privacy Policy, please contact us at contact@comtedegrasse.com
8.Links to other sites
Please note that our terms and conditions and our policies will not apply to other
websites that you get to via a link from our site. We have no control over how your data
is collected, stored or used by other websites and we advise you to check the privacy
policies of any such websites before providing any data to them.
9.Changes
If we change our Privacy Policy, we will post the changes on this page. If we decide to,
we may also email you.
10.Automated Decision-Making and Profiling
- In the event that we use personal data for the purposes of automated decision-making
and those decisions have a legal (or similarly significant effect) on you, you have
the right to challenge to such decisions under GDPR, requesting human intervention,
expressing their own point of view, and obtaining an explanation of the decision
from us.
- The right described in section 11.1 does not apply in the following circumstances:
- the decision is necessary for the entry into, or performance of, a contract
between the you and us;
- the decision is authorised by law; or
- you have given you explicit consent.
- Where we use your personal data for profiling purposes, the following shall apply:
- Clear information explaining the profiling will be provided, including its
significance and the likely consequences;
- Appropriate mathematical or statistical procedures will be used;
- Technical and organisational measures necessary to minimise the risk of errors
and to enable such errors to be easily corrected shall be implemented; and
- All personal data processed for profiling purposes shall be secured in order to
prevent discriminatory effects arising out of profiling.
11.Dispute Resolution
- The Parties will use their best efforts to negotiate in good faith and settle any
dispute that may arise out of or relate to this Privacy Policy or any breach of it.
- If any such dispute cannot be settled amicably through ordinary negotiations between
the parties, or either or both is or are unwilling to engage in this process, either
party may propose to the other in writing that structured negotiations be entered
into with the assistance of a fully accredited mediator before resorting to
litigation.
- If the parties are unable to agree upon a mediator, or if the mediator agreed upon
is unable or unwilling to act and an alternative mediator cannot be agreed, any
party may within 14 days of the date of knowledge of either event apply to LawBite
to appoint a mediator under the LawBite Mediation Procedure.
- Within 14 days of the appointment of the mediator (either by mutual agreement of the
parties or by LawBite in accordance with their mediation procedure), the parties
will meet with the mediator to agree the procedure to be adopted for the mediation,
unless otherwise agreed between the parties and the mediator.
- All negotiations connected with the relevant dispute(s) will be conducted in
confidence and without prejudice to the rights of the parties in any further
proceedings.
- If the parties agree on a resolution of the dispute at mediation, the agreement
shall be reduced to writing and, once signed by the duly authorised representatives
of both parties, shall be final and binding on them.
- If the parties fail to resolve the dispute(s) within 60 days (or such longer term as
may be agreed between the parties) of the mediator being appointed, or if either
party withdraws from the mediation procedure, then either party may exercise any
right to seek a remedy through arbitration by an arbitrator to be appointed by
LawBite under the Rules of the LawBite Arbitration Scheme.
- Any dispute shall not affect the parties’ ongoing obligations under this Privacy
Policy.